A ringing call for less civility, more vigorous argument?

My wife is an academic librarian, much involved in web discourse (and generally conflict-averse). Wonder what she will think of this piece?
From Inside Higher Ed:
Good at Reviewing Books But Not Each Other
By Steven J. Bell

Perhaps what the library profession needs to do, if it wants to be taken seriously as a science, is to realize that we need to be accepting of rigorous discourse. We need to learn that there’s something special about it, and that we do a disservice to ourselves and our profession when we fail to do all we can to encourage it. Despite the chill factor that has descended on the library profession there may be some hope. We need to look at how other disciplines stimulate and support discourse. At our conferences and through online communities we need to engage in discussions about how to encourage discourse and appropriate ways in which to engage. We need to hear from scholars in other disciplines with experience in discourse so that we can better understand how to inspire ourselves and our colleagues to be both constructively critical and accepting of criticism. We need to focus on the content, and resist the temptation to make it about personalities.